Privacy Policy

This Privacy Policy explains what personal information Trip Ease Book (“we”, “us”, “our”) collects through tripeasebook.com, why we collect it, and the choices you have. It should be read together with our Terms and Conditions. By using the website you agree to the practices described here.

1. Who we are

Trip Ease Book is operated by [Your Business Name or Your Name], [City, State], India. For any privacy question you can write to info@tripeasebook.com.

2. Information we collect

Information you give us when you submit a review:

  • your name (you may use a first name or nickname);
  • your city;
  • the vehicle you review, how many months you have owned it, and the real-world range you get;
  • your star rating and the text of your review.

We do not ask for your email address, phone number or payment details to publish a review. Please do not include them, or anyone else’s personal details, in the review text.

Information collected automatically:

  • technical data such as your IP address, browser type, device type and the pages you visit;
  • cookies and similar technologies, described in section 6.

Information if you contact us: your name, email address and the contents of your message.

3. How we use your information

  • to receive, moderate and, if approved, publish your review;
  • to show reviews, ratings and summaries to other visitors;
  • to prevent spam, fake reviews and misuse of the website, including limiting how often reviews can be sent from one connection;
  • to notify our moderator by email when a new review is waiting;
  • to understand how the website is used and to improve it;
  • to respond to your questions and complaints; and
  • to meet our legal obligations.

4. What is shown publicly

If your review is approved, the name you entered, your city, the vehicle details and your review text are shown publicly on the website and can be seen by anyone, including search engines. Your IP address and any other private data are never shown. Please use a nickname if you do not want your real name to appear.

5. Our legal basis

We process your information with your consent, which you give when you submit a review or continue using the website, and where needed for legitimate purposes such as running the website, keeping it secure and complying with the law. You may withdraw your consent at any time by contacting us, though this will not affect what we did before you withdrew it.

6. Cookies and third-party services

The website uses cookies that are needed for it to work, and may use analytics cookies to count visits and see which pages are useful. We use the following third-party services, which may collect information such as your IP address under their own privacy policies:

  • Google Site Kit, Google Analytics and Google Search Console – to understand traffic and search performance.
  • Google Fonts – the website loads its fonts from Google’s servers, which means your browser contacts Google when a page loads.
  • Our hosting and email providers – to store the website and deliver moderator notifications.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly if you block all cookies. We do not sell your personal information and we do not use it for third-party advertising.

7. Sharing your information

We share personal information only with service providers who help us run the website (such as hosting, email and analytics), with authorities when the law requires it, or to protect our rights and the safety of others. These providers may store data on servers outside India.

8. How long we keep it

We keep published reviews for as long as they are useful to visitors, or until you ask us to remove them. Reviews that are rejected or marked as spam are deleted from time to time. Contact messages are kept only as long as needed to deal with your request. Technical logs are kept for a limited period for security and analytics.

9. Your rights

Under applicable law, including India’s Digital Personal Data Protection Act, 2023, you may:

  • ask for a summary of the personal information we hold about you;
  • ask us to correct inaccurate information or complete it;
  • ask us to erase your review and related information;
  • withdraw your consent; and
  • make a complaint about how your information is handled.

To use any of these rights, email us at info@tripeasebook.com with the link to your review or the details you submitted. We may need to confirm that you are the author before we act. We will reply within a reasonable time.

10. Children

The website is not meant for people under 18 to submit reviews, and we do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.

11. Security

We take reasonable steps to protect your information, including limiting access to the website’s admin area. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.

12. Links to other websites

Our website may link to other sites. We are not responsible for their privacy practices, so please read their policies before sharing information with them.

13. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows the latest version. Your continued use of the website after a change means you accept the updated policy.

14. Grievance and contact

If you have a concern about how your personal information is handled, please contact our grievance officer:

Grievance Officer: Madhav Shankar
Email: info@tripeasebook.com
Address: Plot No 104, Bhopal, Madhya Pradesh, India